12:06:26 From cfowler@mediate.com to Everyone : https://www.mediate.com/YouthVoicesinADR/pg3.cfm#tech 12:07:01 From Radwan Al Omar to Everyone : Shayhum Aboosalih who was attending with us the previous session texted me and told me to deliver to you his message, 12:07:26 From Radwan Al Omar to Everyone : that he couldn't make it for this session due to technical issues and will be attending the next one 12:07:43 From cfowler@mediate.com to Everyone : Thank you for letting us know, Radwan. 12:12:53 From Clare Fowler to Everyone : Please share any thoughts or questions here in the chat. 12:14:36 From Jonathan Rodrigues to Clare Fowler(Direct Message) : Make me co-host? 12:15:47 From Clare Fowler to Jonathan Rodrigues(Direct Message) : you should be all set, thanks for the reminder :) 12:21:59 From Akanksha Marwah to Everyone : Online Dispute Resolution became a need in the time of COVID-19 pandemic. But I was a bit surprised to know that even before that there were developments in ODRs. For example, I came to know about CREK ODR, founded by Chittu Nagarajan. I believe she is the pioneer of ODR in India. Working for some 20 years In this. 12:22:10 From Clare Fowler to Everyone : https://www.smartsettle.com/smartsettle-one 12:26:12 From Clare Fowler to Everyone : https://link.springer.com/article/10.1023/B:ARTI.0000013403.91418.92 - article by Ethan Katsh and Janet Rifkin 12:27:07 From Clare Fowler to Everyone : https://www.salesforce.com/ 12:34:15 From Radwan Al Omar to Everyone : can someone send me the link of the poll here please 😅 12:34:22 From Yuli Martinez to Clare Fowler(Direct Message) : I don’t see the link 12:34:29 From Clare Fowler to Everyone : slido.com 12:34:31 From Salman Shaheen to Everyone : slido.com 12:34:35 From Salman Shaheen to Everyone : 806531 12:38:58 From Clare Fowler to Everyone : Think about how tech can affect 4 areas (From Mind the Gap): Admin Roles, Communication Roles (facilitating communication between the parties), Substantive Roles (mediation itself), & Practice Support Roles (supporting mediators, marketing, etc.) 12:39:44 From Clare Fowler to Everyone : Where tech is helping? Where improvements are needed? 12:41:31 From Jonathan Rodrigues to Everyone : We have spoken about that we are a generation that has taken to technology easier and grasp things faster. How do we find that balance between keeping it easy to use for the senior folks (who first used their front camera of their phones in March 2020) and our little 5-year-old cousins who know more apps than us. 12:41:56 From Jonathan Rodrigues to Everyone : I almost sound like a Mike Posner song “stuck in the middle” 12:42:58 From Jonathan Rodrigues to Everyone : Scribe - makes notes and summarise when we return to the common room. Thank you :) 12:46:23 From Ali Anver to Everyone : Currently unable to use video, but happy to be here. I'm a Sri Lankan student at NYUAD. 12:49:05 From Benjamin Lutz to Everyone : Cost of access 12:49:08 From Benjamin Lutz to Everyone : security issues/leaks 12:51:20 From Ali Anver to Everyone : In my experience, technology translates much well to small groups of people who are familiar with one other. Having a virtual conference becomes a webinar, and the key aspects of communication between disparate groups are lost. 12:54:54 From Ali Anver to Everyone : There was a recent Economist article mentioning that International Diplomacy has adapted well to a virtual enviroment. Especially when senior officials could attend events they would have ignored pre-covid because of travel hassles. 12:55:41 From Ali Anver to Everyone : Also that it's hard to guage the feeling of a world leader from a screen 13:07:58 From Ali Anver to Everyone : This is where I have to leave. Thank you for the mediation information. 13:08:57 From Clare Fowler to Everyone : Thank you for joining us Ali 13:18:37 From Jonathan Rodrigues to Everyone : Post Group Discussion Agenda - Each Scribe is requested to summarise key points of the group in 3-4 minutes. Panelists / Participants - please reserve questions / clarifications for once the summaries are over. 13:18:45 From Alex Michaels to Everyone : Room 3 notes: 13:23:44 From Benjamin Lutz to Everyone : Go Group Two!!! Neha, Radwan, Yash, Ali and I! 13:24:28 From Radwan Al Omar to Everyone : 🙏💪❤️ 13:29:10 From Serena Mabin to Everyone : I have to head out now, thank you for welcoming me into this insightful conference! 13:29:44 From Colin Rule to Everyone : Thanks for joining, Serena! 13:31:11 From Jonathan Rodrigues to Everyone : Here’s the article on decision-making fatigue 13:31:13 From Jonathan Rodrigues to Everyone : https://www.nytimes.com/2011/08/21/magazine/do-you-suffer-from-decision-fatigue.html 13:35:57 From Justin Kelsey - Skylark (he/him) to Everyone : We can recognize and acknowledge these issues in subtle ways as well. I've added to my e-mail signature the following line: "My available working hours and your working hours may be different. Please do not feel obligated to reply outside your normal working hours." 13:36:14 From Benjamin Lutz to Everyone : Excellent point!! I will be adopting this 13:37:33 From Grace Ballenger to Everyone : Someone in my college alumnae network mentioned shutting their computer at the end of the day and tying it shut with a ribbon as a sort of end-of-day ritual. (Obviously won't help with a 5:30 p.m. massive request, but, outside of that seems like a nice way to step away). 13:37:43 From Kiara Jacoby to Everyone : On decision fatigue: I think there is so much freedom to decide due to tech. In work and in leisure. For example deciding what to listen to when so much music and so many podcasts are easily accessible. I think that could also lead to decision fatigue. 13:39:24 From Benjamin Lutz to Everyone : @Grace, that is such a clever idea! 13:39:47 From Benjamin Lutz to Everyone : @Kiara great points too. overwhelmed with choices sometimes 13:43:17 From Jonathan Rodrigues to Everyone : Lovely example Grace. Thank you. Any one else with other rituals? 13:43:44 From Clare Fowler to Jonathan Rodrigues(Direct Message) : They were just doing a potluck in the beginning--so I figured I could go back in a half hour. 13:44:11 From Jonathan Rodrigues to Clare Fowler(Direct Message) : Haha. You missed out on snacks? 13:44:30 From Clare Fowler to Jonathan Rodrigues(Direct Message) : I brought home a plate--hoping that doesn't look disrespectful?? 13:46:21 From Jonathan Rodrigues to Clare Fowler(Direct Message) : Go for it. Never say no to snacks. 13:46:24 From Neha Pandey to Everyone : My ritual- After spending many hours on blue screen, reading at least one page of a paperback novel/book. 13:47:04 From Clare Fowler to Jonathan Rodrigues(Direct Message) : I brought these, so I feel like I earned snacks: https://www.modernhoney.com/better-than-a-boyfriend-brownies/ 13:47:14 From Jonathan Rodrigues to Everyone : Nice, thank you for sharing Neha 13:47:18 From Clare Fowler to Everyone : Great idea, Neha! 13:47:43 From Jonathan Rodrigues to Everyone : There’s so much of Information out there thanks to technology, how much can we control, should we control. With technology, will the aspects of confidentiality, voluntariness take a different spin. 13:47:56 From Akanksha Marwah to Everyone : I simply divide my tasks. what has to be done online and what can be done offline. After my work hours, I do not open my laptop. I shift to reading books, jotting down ideas, planners, exercises and so on, 13:52:01 From Clare Fowler to Everyone : As we are finishing up, can each of you please chime in with: 1) what is your dream piece of tech that would support you as a mediator? 13:54:01 From Jonathan Rodrigues to Everyone : As I said earlier, this session / conference is only a start to these conversations. We want to keep these going. If you feel like writing a blog piece about technology and dispute resolution (and mix it up with other sub-themes) … scribble that down and send it in to editor@mediate.com 13:54:32 From Dilanka Kumarasinghe to Everyone : A smarter virtual assistant, that would help with assessing the client's real needs and making sure we don't miss anything and most importantly reporting. 13:55:05 From Colin Rule to Everyone : Please do write up your thoughts in articles and blogs! I am very eager to see this fascinating conversation continue on mediate.com and elsewhere. This gathering is only the start. 13:56:40 From Radwan Al Omar to Everyone : professional microphones, signature devices, payment devices, larger screens, lightening ring,... 13:56:59 From Clare Fowler to Everyone : One of my favorite books--describing that situation: https://www.amazon.com/Boost-Stephen-Baker/dp/0765334372 13:58:18 From Yash Layazawala to Everyone : A piece of tech which assists the parties in understanding or rather determining each others body language/moods in order to make easy the process of understanding your opposing party current mental status. Which eliminates the absence of adequate human interaction required to understand each other. 13:58:58 From Salman Shaheen to Everyone : Still waiting for Neo to give me the blue pill red pill choice! 13:59:07 From Clare Fowler to Everyone : ha! 13:59:12 From Jonathan Rodrigues to Everyone : Haha 13:59:13 From Colin Rule to Everyone : lol @ Salman :) 14:01:11 From Grace Ballenger to Everyone : In response to Jonathan Rodrigues - it might take a conscious effort to resist the "get faster!" urge. Considering "What really feeds our souls as humans?" 14:01:59 From Justin Kelsey - Skylark (he/him) to Everyone : Can someone put the question in the chat? Distracted by my kids briefly. 14:05:28 From Grace Ballenger to Clare Fowler(Direct Message) : Accurate closed captions for accessibility, if we continue using digital platforms widely. 14:05:59 From Jonathan Rodrigues to Everyone : Can we get something to give us an immediate transcript of the conversation incase we didn’t hear things right? Like in case someone feels that way about this call :)