Clare Fowler

Clare Fowler

Clare Fowler is Executive Vice-President and Managing Editor at  Clare received her Master's of Dispute Resolution from the Straus Institute for Dispute Resolution at the Pepperdine University School of Law and her Doctorate in Organizational Leadership, focused on reducing workplace conflicts, from Pepperdine University School of Education. Clare also coordinated the career development program for The Straus Institute dispute resolution students. In addition to her editorial duties at, Clare coordinates online case management for ADR programs, agencies and courts.

Contact Clare Fowler


Articles and Video: and Mental Health (05/25/22)
What is doing to support mental health? Announces Launch of New Online Dispute Resolution Platform: (05/09/22)
This new platform combines the functionality of and, creating the most powerful ODR system in the world!

Mediating the Oscars (03/28/22)
Now, imagine if a mediator were there, having each side share interests, empowering each other, and reaching a place of understanding. Because so often there is not a clear right or wrong, simply an opportunity. Offers New Family Dispute Resolution Training! (03/15/22) has launched a revolutionary new Family Dispute Resolution Training. This article discusses the factors that led to the making of this new training, including accelerated practice, acceptance of online learning, advances in technology, supporting ownership, and appreciating diversity.

Cybersecurity Best Practices for Ombuds (03/15/22)
One of the fastest growing areas of dispute resolution is Ombuds. Ombuds offices are being steadily established at every level of government, in academia, by non-profits, and throughout our traditional and sharing economies. This growth has been supported by new Ombuds data and security standards and by the development of new online platforms built specifically for the operation of Ombuds offices.

Caseload Manager Helps Ombuds Offices Meet Best Practice Standards (03/08/22)
Ombuds offices have elevated and unique needs for managing personal and case information and for meeting International Ombudsman Association (IOA) best practice standards.

Live Talk Tuesday - Family (02/01/22)
Our Live Talk Tuesday group discussed some helpful financial tips for new family and divorce mediators.

Live Talk Tuesdays at (11/30/21)'s "Live Talk Tuesday" with Colin Rule, Clare Fowler and Jim Melamed. Ask questions, share ideas and get to know fellow mediators! Free Registration!

Forum on Final Report of Task Force on Online Mediation (09/28/21)
This is a 90 minute video and resources from the Final Report of Task Force on Online Mediation. This video forum features Woody Mosten, Colin Rule, Clare Fowler, Jim Melamed, Tara Ollapally, Bruce Edwards, Donna Silverberg, Susan Guthrie, Angelia Tolbert, Michael Aurit, Tricia Jones, Michael Lang and John Sturrock.

Paths Forward for Online Mediation - Index of Resources (09/20/21)
This index of resources is intended to assist readers to conveniently identify and access specific portions of the Online Mediation Task Force Report that are of the greatest interest.

Changing Standards (06/08/21) has been around for over 25 years! During this time we have published thousands of articles, and watched the mediation field grow in numerous unforeseen ways. We have also seen certain mediation standards change and improve.

Full Video Now Posted of Forum on Online Mediation for Youth and Schools (06/03/21)
How can we best support the development of online mediation and online mediation training for youth and in our schools?  This Youth and Schools 2-hour Forum builds upon the 2-day "Young Minds, Global Voices Online Conference." 

New Mediators' Guidance from Youth Conference (05/18/21)
This article summarizes the Young Minds, Global Voices Conference. This conference was sponsored by in an effort to hear from newer mediators. These 6 sessions comprised up and coming thought leaders from around the globe, forming a brain trust for how to create peace in ourselves, our community and our world.  

Announcing Youth Conference -- Free for Students (03/22/21) is excited to announce a youth voices conferences, focused on 6 sessions spread out over multiple time zones, sharing strategies for advancing dispute resolution around the world.

For Ombuds Moving Online (03/19/21)
Software should be smart enough to support you and not be a time-suck. That is why we call it a platform and not a canyon.

Build the Toolbox (11/10/20) is launching a project with mediator-designed resources called Build the Toolbox.

Cyberweek 2020: How to Get Started with Video Mediation (11/07/20)
In this Cyberweek 2020 presentation, Clare Fowler and Colin Rule review how mediators can get started with online video mediation.

Mediation 20/20 Conference - Day 3 Video (10/19/20)
Mediation 20/20 Complete Day 3 Video: (1) Envisioning Mediation for a New Generation - Where Should We Go? Technology and New Generational Expectations; and (2) Moving Forward - How Do We Get There?

Because Mediators Deserve a Personality Test Too (10/18/20)
This is a personality test, just for those in the dispute resolution field. Because mediators deserve a personality test too.

Mediation 20/20 Conference - Day 2 Video (10/13/20)
Mediation 20/20 Day 2 Video: The current state of the field: obstacles and opportunities.

Mediation 20/20 Conference - Day 1 Video (10/06/20)
Mediation 20/20 Complete Day 1 Video - What Have We Achieved? How Did We Get Where We Are? Welcome and Celebration with Jim Melamed and John Helie plus panel. Survey: Analyzing the Field (10/01/20) asked 300 dispute resolution professionals 7 questions about the field. Initial results are here.

Zoom Fatigue Uncovers Mediators' Secret Weapon (09/05/20)
As more mediators practice via Zoom and experience Zoom fatigue, they are discovering something about themselves.

Introducing Clients to Zoom Videoconferencing (03/31/20)
This video can be sent to clients who will be meeting online, familiarizing them with the process, and discussing confidentiality concerns.

Setting Up a New Zoom Account for Mediators (03/29/20)
This video discusses Zoom settings for mediators, designed to establish rapport and confidentiality.

Mediating with Zoom (03/24/20)
Are your clients asking you to meet online? Here are some suggestions for getting started.

Companies Need You! (03/15/19)
Workplace mediation disputes are increasing and changing. To be prepared for this growing field, mediators should look at what skills they will need.

Norwegian Legislature to Consider Mandating Student Ombuds for All Universities (03/01/18)
A committee of the Storting (Norway's supreme legislature) has approved a proposal to mandate Studentombud for all universities in the country. At present, ten universities provide Student Ombuds programs, which serve about two-thirds of all university students. 

Case Management for College and University Ombuds (06/23/17)
Academic (college and university) Ombuds Offices have unique needs for managing personal and case information.

Something Spooky About Conflict (10/31/16)
The Boogeyman is real. And he is sitting at the mediation table.

3 Dastardly Disputes (06/06/16)
It seems lately everyone is trying to classify disputes. Well, never let it be said that I wasn't one for jumping on the bandwagon.

Going Natural-- to Resolve Conflict? (12/04/15)
Resolving Disputes can be as simple as . . . keeping it simple! A common key to resolving conflicts is to find the initial trigger. Announces Mediation Futures Project (01/20/15)
In Celebration of our 20th Year, has announced The Mediation Futures Project. Ultimately, our goal is to develop a set of blueprints for the mediation field most effectively moving into the future. Submit your article or comment today!

Time Lord Mediators (08/08/14)
As a culture, we really like there to be a bad guy, a reason why things went south, a scapegoat, someone who started it, leaving us feeling pretty clear and blameless and dang good about ourselves. But what if . . . shudder to even say it . . . we are all a little good and even (deep breath) a little bad?

Showstopper Words in Mediation (04/25/14)
An impediment to reframing–or any worthwhile communication–is showstoppers. Showstoppers are words that have inflated the conflict so much that it feels immovable.

Because We Don't Have Gordon Ramsey . . . (06/28/13)
We all go to conferences and we talk about our natural abilities as mediators, but the reality is we don’t have Chef Ramsey or Father Herzog telling us where we glaringly need to improve. In the mediation room, we don’t even have each other to point out areas of improvement. When it comes down to is, we only have our clients.

New ODR Initiatives at, & (05/28/13)
Resourceful Internet Solutions, Inc. (RIS), the world's leading online technology provider for the ADR industry, with flagship websites at &, now offers three ODR websites, plus Caseload Manager technology, all dedicated to helping ADR programs and practitioners extend their dispute resolution work online.

Character Assassinations a Machete (02/15/13)
This article discusses how participants bring up the past in mediations, as though it would have some bearing on current mediations. People act so differently in conflict situations that their past actions rarely affect their mindset in a mediation.

Silence in Sandy Hook (12/17/12)
When we listen we absorb a bit of each story. And as I have walked around these past few days, at the grocery store, the post office, etc. people have changed. They have sobered a bit. They might not laugh as much this week, but they hold their loved ones much tighter.

Rising Tides Raise All Boats (11/05/12)
We are lucky as mediators to work in a field where supporting others in the field also serves to benefit the individual. In this win/win environment, let's take a moment to celebrate each other's successes.

The Importance of Discussing Fear (09/14/12)
As mediators, we have long known the importance of creating the proper setting for a mediation. Where do we place the chairs, do we provide water and coffee, do we cross our arms or lean back into our chair.

Mediation: The New Workout? (07/30/12)
In a recent Fairly Legal episode, I watched Kate Reed on her “mediation high.” Her face was flushed, her words had accelerated. it was apparent her heart rate had quickened. In the midst of the conflict, the tension, and the anxiety she almost looked like she was . . . enjoying herself?

Since I heal people, I might as well be a heart surgeon. (06/25/12)
One thing that I have noticed from watching Fairly Legal is that Kate Reed is so effective at her job, not just because the skills come naturally to her, but also because she is very comfortable with the process. She doesn't have to waste time thinking about when to consult an expert, what constitutes as legal advice, what is a break of confidentiality, what is an enforceable agreement, and what are the parties real interests. This shows me that she has years of training and practice which, combined with her natural skills, have created a very effective (albeit slightly wacky) mediator.

Judge and Mediator - Big Brother? (05/14/12)
Judges and court-appointed mediators have an interesting relationship. ”Interesting” can be defined as big brother, incestuous, or a match made in heaven.

When Mediators Meltdown (04/30/12)
"Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds." -- Appropriate for a mediator's motto?

The Modern Way to Manage your Caseload (04/05/12)
Managing a complex caseload? This article shows you how to manage your caseload with innovative technology, online organizational skills, and developments in online security.

Peace In; Peace Out (03/26/12)
Is it our job as mediators to win-win at all costs? Or is it our job instead to let the clients decide for themselves what is a win, even if it is not the win we want?

Fairly Legal Unites! (03/19/12)
Fairly Legal is currently advertising the renewal of its second season. Meaning there are photoshopped pictures of Kate Reed appearing everywhere. It also means that mediators across the county are united in a common conversation.

The Goal is to be Fair (10/10/11)
The Goal is to be Fair, right? Or at last make sure the parties feel that the process was fair.

I See Everything in Tie-Dye (09/18/11)
My upbringing, my training, and my default is to see everything in tie-dye. But sometimes when I define things in black and white, my clients find peace with flying colors.

Will Fairly Legal Become Fairly Legit? (05/16/11)

Some People See Things in Black and White; I See Them in Tie-Dye (03/27/11)
Some people see things in black and white; I see them in tie-dye. This is one of my favorite quotes from my father. Sometimes life is simple, it’s black and white, it’s win/lose. And then you walk out of the movie theater and back to real life.

What's Your Approach? Process v. Subject (03/20/11)
When I first began mediating, my mentor told me that a good mediator can mediate any type of case. The important thing was not familiarity with the subject of the mediation, but familiarity with the process of mediation itself. Is this true?

2+2? Figure It Out Yourself (02/21/11)
Our jobs as mediators is never to tell people the answer. That is the job of someone who has a long black robe and a gavel. Our job is to figure out what the pieces are and help the parties to line them up properly, and then once everything is clear let the parties finish it.

Evaluative Mediation On Steroids (02/14/11)
Kate is an evaluative mediator. Evaluative squared. An evaluative mediator gets her power from providing opinions and suggestions on the case. Some clients find these suggestions helpful, some find them to be unwelcome. Some mediators see evaluative mediation as offering wisdom, some see it as the antithesis of mediation.

I’m Not trying To Be Difficult Here, But . . . How Neurochemistry Affects Mediation (02/14/11)
You know those mediations where the clients walk into the room and say, “I was totally pig-headed. I don’t know how I could have been so rude.” Or do you know those clients who say they have been hard to work with and are ready to make things right? Yeah, me neither.

Mediation? There’s An App For That (02/07/11)
I was just visiting the Fairly Legal website. I saw a game where you submit your problem and Kate Reed will answer it for you. Scoffing at what a mockery she is making of our profession, crying at what a travesty this was that she can minimize my job into an online game, I did what anyone else would do in my situation: I submitted a question. And, dangitall, she had a good response: confront the other person directly, humbly, tell them how it made you feel, and see if you can work out a solution.

On-The-Spot Mediation (01/31/11)
You’ve gone too far, Kate! In the first episode Kate prevents a robbery in a convenience store. In the second episode Kate prevents a fight between a taxi driver and a bicyclist.

Fairly Legal: Positives And Negatives (01/24/11)
First–if you’re a mediator–you know that most people think the mediation profession is a misspelled form of meditation. Simply put: the average TV watcher is just not that familiar with what mediation is.

Mediators Are Unbalanced (01/03/11)
It's common today to hear the perfect person being described as "living in balance." As though we all want to run around being little Stepford robots with every little moment being completely, perfectly planned. That's not me. And I would venture to say, that is not true of most of the mediators I know.


Mediating Online: eCommerce, Property & Workplace

Presenters: Colin Rule, Clare Fowler and Jim Melamed
20 hours - Recorded live April 20 - May 1, 2020.
Includes  all materials and 6 months access.

You can purchase the course HERE

Mediating Online Training - Streaming:
40 Hour Basic Mediation Training - Streaming
Basic Mediation Training

with Dr. Clare Fowler

40 CLE Credit Hours

This is a Basic 40-hour Mediation Training. This 5-section course satisfies most state and court basic mediation requirements. The training was conducted by Dr. Clare Fowler at the University of Oregon School of Law in Eugene, OR. There was a limited audience, comprised of 3 family law attorneys, 1 commercial and workplace attorney, 1 therapist, and 1 student.

Approved for 40 hours of continuing mediation credit in Washington state and 40 hours of CLE credit in California--and reciprocally in many other states.  Upon completion of the course, the participant will receive a Certificate of Completion.

The course has been recorded and is available online for you to watch at your own pace, within 6 months. You are encouraged to connect up with a Training Buddy near you, or you can request to be paired up with another online participant.

Each order of the course is only to be used per one individual. Only one certificate will be issued per order. Group Discounts are available. Please email us at or by phone at 541-345-1629 to discuss.

*There are a few portions of the course that the live participants shared personal information that they did not want to be made public. The audio in this section has been blurred out. Thank you for your understanding.

*After ordering, if you do not promptly receive course information into your email “inbox,” please also check your “spam” folder as course email information may be there.

40 Hour Basic Mediation Training:
Mediating Online: Family & Divorce Mediation

Colin Rule, Clare Fowler, Michael Aurit and Jim Melamed
20 hours - Recorded live May 11-22, 2020
Includes all materials and 6 months access.

Online Family Mediation Training:
Mediating Online Training
Mediating Online: Divorce and Family Mediation

LIVE TRAINING: March 1-12, 2021
with Michael Aurit, Jim Melamed, Clare Fowler and Colin Rule
Live course modules each weekday: noon - 2 pm Eastern; 9 am - 11 am Pacific
Recordings are then also made available.

Mediating Divorce and Family Agreement Online:

The Online Toolbox for the Post-Pandemic Mediator -- Workplace Edition

LIVE TRAINING with the world's leading online mediation experts!
MAY 19 & 22, 2021
with Colin Rule and Clare Fowler

6 hour live course modules for 2 days:
8am - 2 pm PST; 11am - 5pm EST
Up to 5 hours homework
3 hours pre-recorded "Mediating with Zoom" modules (you will be given access to these modules before the live training)

15 CLE's
Recordings of each day's session are also made available within 24 hours

This qualifies as the core 20-hour online mediation course required for Online Mediator Certification. 15 CLE/CEU credits available, including 1 credit for Ethics.

Mediating Online Training: