Professional Details

Ellen F. Kandell
Senior MediatorSenior MediatorSenior Mediator

Alternative Resolutions, LLC

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8403 Colesville Rd. Suite 1100
Silver Spring, MD 20910


Description of Practice

Ms. Kandell is an attorney and dispute resolution professional and trainer with over 30 years of experience in public and private sector law practice. Her practice is dedicated to serving as a neutral and she has been mediating cases for over 20 years. In 2017 she was accepted into the National Academy of DIstinguished Neutrals. In 2016 the ABA published Mediation for Estate Planners, that contains a chapter Ms. Kandell authored. In April 2014 she became certified by the International Mediation Institute. She is one of a dozen mediators in the DC-VA-MD region to have gained this recognition. She is one of eight Maryland mediators featured on a video of best practices, and has been selected to train Maryland's Court of Special Appeals judges as well as its Administrative Law Judges. Ms. Kandell facilitates large group organizational and team conflict sessions using a customized problem solving approach. Ms. Kandell has mediated ADA, business, estate, employment, environmental and public policy, family, healthcare, personal injury and workers compensation cases. Prior to opening her company in 1999, Ms. Kandell managed the alternative dispute resolution program at the Environmental Protection Agency, designed pilot projects and conducted ADR training. Ms. Kandell has arbitrated over 200 commercial moving company cases.

Clients have repeatedly remarked that her calm approach has facilitated their settlement. She is a frequent presenter at business and professional meetings and conferences in the Washington DC metropolitan area and throughout the United States.

Professional Background

Adjunct Associate Professor, University of Maryland University College and Catholic University of America.

Prior positions:

  • Attorney Advisor, US Environmental Protection Agency25 years private and public sector law practice.
  • Chief Assistant City Solicitor, Environmental Division, City of Philadelphia Law Department
  • Associate, Mitchell Kramer and Associates, Philadelphia
  • Legal Counsel, Senate of Pennsylvania


Ms. Kandell trained as a mediator at Harvard Law School in 1992 and has mediated over 800 cases. She has over 280 hours of advanced and specialized training. In June 2016 she participated as an assessor in the second annual Consensual Dispute Resolution Competition (CDRC), an international mediation competition in Vienna Austria. She was one of 50+ dispute resolution professionals from 25 different jurisdictions across the world who were selected based on their varied experience and expertise as mediators and negotiators. There were four preliminary rounds, followed by semi-final and final rounds over four days.


JD Temple University School of Law
BS University of Maryland


Dates    Trainer(s)    Title   
1993    Harvard Law School    Basic Mediation, 40
1996    CDR Associates    Mediating Environmental & Public Policy Disputes, 40
1997    DC Superior Court    Civil Mediation Training, 32
1995, 2001, 2008    Key Bridge Foundation    Mediating ADA Cases, Facilitating Competency 24
1998, 2003    Institute for Conflict Transformation    Advanced Transformative Mediation Skills Training, 40
2002    NASD    Arbitration Training, 8
2003    Access Resources    ADA/Rehab Act Workplace Mediation training, 16
2002    The Ombudsman Association     Basic Ombudsman Training, 20
2006    Montgomery County Bar Association    Arbitration training,6
2009    MICPEL    Family Mediation training, property/financial, 20
2009    Howard Community College    Family Mediation training, child access, 20
2012    Howard Community College    Family Mediation training, property/financial, 20


It is my passion and belief that my job as a mediator is to stand for the possibility of settlement and to help the parties develop a solution that is in their mutual best interests. When developing settlement options, I only make suggestions if the parties are unable to formulate options themselves. My approach in mediation is to help parties candidly evaluate the strengths and weaknesses of their case and assess the benefits of settlement, the risks of litigation and the costs of prolonging the dispute. I may suggest a specific solution or give an assessment, so long as it doesn't impinge upon my duty to remain neutral.


Available upon request.

Other Information



Most workplace conflict starts with a small misunderstanding. The conflict is avoided and gets worse, effecting other employees and teams. Managers spend much time at work resolving conflict. When mediation is used to resolve conflict early relationships are preserved and time and money are saved.

Areas of Practice

  • ADA (10 mediated)
  • Adult Family (10 mediated)
  • Business (35 mediated)
  • Civil (general) (80 mediated)
  • Commercial (35 mediated)
  • Community (5 mediated)
  • Congregational
  • Contracts (25 mediated)
  • Divorce (all issues) (15 mediated)
  • Divorce (parenting) (15 mediated)
  • EEOC (10 mediated)
  • Elder (5 mediated)
  • Employment (225 mediated)
  • Environmental (10 mediated)
  • Estate Planning (5 mediated)
  • Family (15 mediated)
  • Government (20 mediated)
  • Health Care (5 mediated)
  • Labor - Management (175 mediated)
  • Land Use (2 mediated)
  • Landlord - Tenant
  • Marital Mediation (15 mediated)
  • Medical Malpractice (3 mediated)
  • Online Mediation
  • Organizational (15 mediated)
  • Partnership (5 mediated)
  • Personal Injury (40 mediated)
  • Postal Service (225 mediated)
  • Probate (10 mediated)
  • Professional Fees (3 mediated)
  • Public Policy (8 mediated)
  • Real Estate (10 mediated)
  • Sexual Harrassment (10 mediated)
  • Special Education (5 mediated)
  • Workers Comp (15 mediated)
  • Workplace (225 mediated)

Professional Services

  • Mediator
  • Mediating Lawyer
  • Collaborative Professional
  • Facilitator
  • Advanced Mediation Trainer
  • Communication Skills Trainer
  • Systems Designer
  • Fact-Finder
  • Mediator-Arbitrator
  • Mediation Consultant
  • Mediation Trainer
  • Staff Developer
  • Ombud
  • Strategic Planning
  • Online Mediator


Lynndolyn Mitchell, Esq Law Offices of Lynndolyn Mitchel, PC Kacey Long Senior Manager, Claims & Litigation Alan Fishbein, Esq. Fishbein & Fishbein Solomon Sterenberg, Esq. Stein, Sperling, Bennett, De Jong, Driscoll & Greenfeig PC David Batson, Esq. U.S. Environmental Protection Agency Jade Verity, Esq. Law Offices of Jade Verity Patti Carocci Sidwell Friends School John Paukstis Habitat for Humanity

This dispute resolution professional keeps professional liability insurance.


      270Inc SmartBiz Cost of Conflict.pdf 270Inc SmartBiz Cost of Conflict.pdf
      Dr Perspectives Fall 2010-Kandell.pdf Dr Perspectives Fall 2010-Kandell.pdf
      FamMedFAQ.pdf FamMedFAQ.pdf
      HowADR Can Help SnyderCohn.pdf HowADR Can Help SnyderCohn.pdf
      Key Questions to Ask.pdf Key Questions to Ask.pdf
      Services brochure.pdf Services brochure.pdf