How is the Latin American region dealing with disputes in the justice system? What are the prospects for ICT and the development of Digital Economy in the Latin American region? Is the region ready for ODR? What about its readiness for a Global ODR system for cross border e-commerce?

This chapter poses some answers to these questions, suggests some other possibilities, and poses several more questions for further discussion.

First, this chapter offers a brief overview regarding the justice systems in Latin America and the need for reform. Transformation in the region begins with ICT reforms, which aim to forge a more efficient and effective justice system. But this transformation comes hand-in-glove with ADR reforms, which aim to diversify the way in which disputes are addressed, from a competitive model into a cooperative and peaceful approach.

Second, this chapter offers a readiness-for-ODR analysis, in which the regional challenges, opportunities and particularities are pointed out and briefly analyzed. The focus of attention in this section will be ODR for the Digital Economy in Latin America.

While the first and second sections mentioned above provide the context in which ODR is gradually finding its way to emerge, the third section analyzes ODR experiences and regional programs in action, followed by final thoughts regarding a promising future for ODR in Latin America.