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Featured Blog Posts

Jennifer Shack

Lessons Learned from the Implementation of a Video Eviction Mediation Program in Uncertain Times

(5/23/22)Jennifer Shack

This article is part of a series of perspectives on eviction mediation program development that is being supported by the American Arbitration Association-International Centre for Dispute Resolution Foundation. The AAA-ICDR’s grant is enabling RSI to expand our outreach to court ADR colleagues working in the fast-evolving eviction field, and we are tremendously grateful to the Foundation for their support.

Lisbeth M. Bulmash

How Best to Resolve Conflicts in the Health Care Setting

(5/23/22)Lisbeth M. Bulmash

The world of health care has changed dramatically during the past two years. It was already experiencing various pressures, and with the arrival of the COVID-19 pandemic, existing problems, like increasing costs and worker shortages, were exacerbated.

Lorraine Segal

Our Shame Stories and Conflict

(5/23/22)Lorraine Segal

Our shame stories can fuel conflict.

Ralph Kilmann

Are You Separate From Your Surrounding Systems?

(5/23/22)Ralph Kilmann

In previous blogs, I’ve examined such inner reflections as who determines your self-worth (you or others) and how you resolve the conflict between your ego and your soul.

Denise French

Confidence in Conflict: Three Methods to Resolving Conflict Without Losing Your Cool

(5/16/22)Denise French

In coaching we often suggest clients that they “keep Amy in the backseat” when you’re in a conflict. We are referring to your Amygdala.

Art Hinshaw

Bregant, Robbenolt, and Winship - Perceptions on Settlement

(5/16/22)Art Hinshaw

We don’t post a lot of scholarship updates here as there are many better outlets for that, but once and a while something comes out that catches our attention – such as this.

Jennifer Shack

Lessons Learned from the Implementation of a Video Eviction Mediation Program in Uncertain Times

(5/16/22)Jennifer Shack

This article is part of a series of perspectives on eviction mediation program development that is being supported by the American Arbitration Association-International Centre for Dispute Resolution Foundation.

Don Cripe

Chemistry and the World of Mediation

(5/13/22)Don Cripe

I have been fortunate in the more than 25 years I have been mediating cases. I have met and worked with a great number of fine lawyers and laypeople and have learned about how people tend to think and what they want when in a dispute.

Ben Coltrin

5 Ways Custody Mediation in Ontario is Unique

(5/13/22)Ben Coltrin

One of the most popular alternative dispute resolution (ADR) processes in Ontario is mediation. Knowing these five traits unique to mediation in Ontario could help you determine whether the process is right for you.

Mordechai Rhine

Your Rearview Mirror

(5/13/22)Mordechai Rhine

Experiences and relationships of the past form us to be the people that we are. There are lessons, treasured moments, and fond experiences. Don’t discard the rearview mirror.

Cinnie Noble

Will You or the Conflict Be Something You'll Laugh at Some Day?

(5/09/22)Cinnie Noble

It’s somewhat counterintuitive to think and say we actually laugh at our interpersonal disputes!

Phyllis Pollack

Beware of Email Agreements!

(5/09/22)Phyllis Pollack

The American Bar Association published a story warning us all to be careful about settling by email.

Joy Rosenthal

7 Tips for Parents Talking to the Kids About Divorce or Separation

(5/09/22)Joy Rosenthal

This article discusses breaking the news to the kids.

Mia Levi

Mediating Commercial Disputes: Understanding the Process to Maximize the Benefits

(4/30/22)Mia Levi

Often, parties may be hesitant to agree to mediation.

Joanne Saint Louis

Top 5 Ways to Build a Diverse and Inclusive Company Culture

(4/30/22)Joanne Saint Louis

Diversity, equity and inclusion (DE&I) is a clear business differentiator, and it has never been more critical, particularly in light of the pandemic, which has brought about a mass exodus of professionals leaving their jobs.

Cinnie Noble

Conflict - Like a Dance? Really!

(4/30/22)Cinnie Noble

“Like a dance, conflict escalation generally requires the participation of both parties.” Brian Mistler

Phyllis Pollack

BATNAs and Anchors

(4/28/22)Phyllis Pollack

We are all taught that before entering into any negotiation, we should give some thought to what our best alternative is if we do not settle (that is, our Best Alternative to a Negotiated Agreement or BATNA.)

Lorraine Segal

Invisible Rules and Conflict

(4/22/22)Lorraine Segal

Invisible rules can lead to conflict.

Gary Fowler

Reducing Litigation Costs in Noncompete Litigation: Former Employer’s Perspective (Part 1 of 2)

(4/22/22)Gary Fowler

Tightening labor markets and high demand for key employees increase pressure on employers to enforce covenants not to compete.

Alice Garcia

What Are the Benefits of Mediation When Getting a Divorce?

(4/22/22)Alice Garcia

Divorces tend to be difficult and costly. In complicated situations, mediation can be an alternative that reduces conflict and helps settle differences.

Phyllis Pollack

The Known and the Unknown

(4/18/22)Phyllis Pollack

“There are known knowns. There are things we know we know. We also know there are known unknowns. That is to say, we know there are some things we do not know. But there are also unknown unknowns, the ones we don’t know we don’t know.”

Cinnie Noble

Know Your Worth

(4/17/22)Cinnie Noble

“Know your worth. You must find the courage to leave the table if respect is no longer being served.” Tene Edwards

Lydia Vanderkaay

A Mediator's Reaction to the Invasion of Ukraine

(4/17/22)Carlo Mosca

The recent events in Ukraine made me think about mediation in high-level conflicts, and ask myself whether I could maintain equidistance in a case of armed conflict.

Bruce Edwards

[PODCAST] Demystifying Mediation Myths in the Construction Industry

(4/17/22)Bruce Edwards, Patricia Thompson

A podcast from JAMS featuring neutrals Patricia H. Thompson, Esq., FCIArb, and Bruce A. Edwards, Esq., on some of the top myths on ADR within the construction industry.

Lauren Kominkiewicz

Values in Mediation

(4/17/22)Lauren Kominkiewicz

Values are a set of beliefs we hold onto and fall back on whenever we speak or act. They are – or should be – at the root of every decision we make and the lens through which we see the world.

Laura Bowles

Parenthood Changed My Conflict Style

(4/17/22)Laura Bowles

There is a principle in Style Matters that I hope to expand on as my children mature:  Make reflective conversation about conflict responses a routine part of life. 

Rebekah Ratliff

Mediating Employment Disputes: Between a Clock and a Hard Case

(4/12/22)Rebekah Ratliff

The COVID-19 pandemic has forced companies across all industries and around the globe to recognize that there are differences in how their employees live and thrive.

Cinnie Noble

Being Ego-Less

(4/12/22)Cinnie Noble

“When misunderstandings grow cut your ego.” Anonymous

John Lande

Evolution of New Normals in Dispute Resolution

(4/12/22)John Lande

The question “Is remote justice still justice?” implies that in-person justice really is justice.

Awareness of Single Status for Migrants and Refugees

(4/09/22)Roshan Singh

For those helping refugees and migrants, it might help to be aware of this guarantee of marital status. This status can help with marriage decrees or separation, and also protection for youth or undocumented workers.

Marian Grande

Survival Tips for Cohabitating During Divorce

(4/06/22)Marian Grande

If both husband and wife cannot agree on who should go or absolutely cannot live together, they can bring a motion to the Court to have exclusive possession of the home. But there are a lot of other options and considerations.

Cheryl Cutrona

Building a Mediation Practice: 20 Strategies for Success

(4/06/22)Cheryl Cutrona

Mediators who want to build a successful private practice need to follow the same steps as anyone starting a new business. Marketing is difficult and time consuming.

Paul Rajkowski

Revisited - One Size Fits All

(4/06/22)Paul Rajkowski

Not too long ago in this mediation culture - one size does not fit all was their defense for not looking into traditional mediation and still is.

Prathamesh D Popat

Book Review: Conciliation & Mediation in India (Gracious Timothy Dunna ed., Kluwer 2022)

(4/04/22)Prathamesh D Popat

As if in a way to celebrate the silver jubilee of these first mediation training workshops in India, comes along a very fine collection of writings on the topic of mediation & conciliation.

Joy Rosenthal

Did Will Smith Have an Amygdala Hijack?

(4/04/22)Joy Rosenthal

That is what psychologist Daniel Goleman has described as the fight or flight response.

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