Mail Log

After you have sent mail, Caseload Manager stores it in three convenient places:

1) Mail is stored in the activities list, which can be filtered by user, so that an authorized user can see all of the email that a certain mediator sent out.

2) The Mail Hub itself also keeps a running log of all of the mail that has been sent out. This is an easy way to review recent communication.

3)  All emails that have been sent out relevant to a specific case are also stored in that case file. Simply click on the case name, and see a summary of all of the emails listed on the right-hand side.